Política de Privacidade

1. O Âmbito

This policy describes the types of personal data the Company collects about individuals, how that data is processed, shared with third parties, and protected, among other related matters.

1.2 Esta Política aplica-se a informações relacionadas com pessoas singulares identificadas ou identificáveis. Uma pessoa singular identificável é aquela que pode ser identificada diretamente ou através de uma combinação de informações adicionais que possuímos ou às quais temos acesso.

1.3 Under this Policy, "processing" means any activity involving the use or collection of Personal Data, including its management, organization, and storage.

Our services are intended for users aged 18 and above. We do not knowingly collect information from anyone under 18 or permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Que Dados Pessoais Temos Sobre Si

When you access our services, channels, or website, we collect personal data. We may also request your personal data in certain situations.

2.2 In other cases, we collect your Personal Data by analyzing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Sem Necessidade de Divulgar Informação Pessoal

You are not required to provide us with any personal data. However, in certain circumstances, declining to do so may prevent us from delivering our Services or granting you access to the website.

4. Que Dados Pessoais Recolhemos

4.2 The information we collect is not personal in nature and cannot be used to identify you.

4.3 Personal Data you provide to us: any personal data you choose to share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 Contact us by email for more information about the processing carried out to safeguard legitimate interests.

5.4 Below is a list of reasons and legal bases that allow us to use the information you provide:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party service providers, including IP address hosting and storage providers, as well as user experience analytics platforms.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have made available to us. Your Personal Data shared in this way is subject to each platform's own privacy policy. Please note that your Personal Data may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services it offers to customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, with lenders of the Company or any other group entity, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any group entity, or in the context of any merger, restructuring, consolidation, or insolvency affecting the Company or any other group entity.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising providers or data analytics companies. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Alguns cookies utilizados neste Website são cookies de sessão — temporários, armazenados no seu dispositivo apenas enquanto o navegador estiver aberto. Outros são cookies persistentes, que permanecem no dispositivo após o encerramento do navegador e permitem que o Website o reconheça como utilizador recorrente nas visitas seguintes.

Please note that if this occurs, some or all Website features and functionality may not work as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservação de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you agree, we will continue sharing your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer needed.

9. Transferências Internacionais

Suas informações pessoais podem ser transferidas para outros países, incluindo para organizações internacionais. A Empresa adota todas as medidas necessárias para proteger os Dados Pessoais fornecidos e garantir que os utilizadores possam exercer os seus direitos e aceder a meios de recurso legal eficazes.

A Empresa pode fornecer informações sobre as medidas de segurança adotadas para proteger seus Dados Pessoais transferidos para países terceiros ou organizações internacionais. Para mais informações, envie um e-mail para: support@amplatrocancia.com

10. Segurança dos Dados Pessoais

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept entirely free from error or breach. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.

Em caso de obrigações legais ou outras obrigações fora do nosso controlo, poderemos ser obrigados a partilhar os seus Dados Pessoais com terceiros, incluindo autoridades públicas. Nessas situações, não temos controlo sobre a segurança aplicada aos seus Dados Pessoais por esses terceiros.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us via the internet.

11. Hiperligações para Sites de Terceiros

This website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for how those sites or applications collect or process personal data. This Policy does not apply to actions taken through third-party sites or applications.

When accessing any third-party websites or applications, review their privacy policies before using their services. Exercise caution when sharing any personal data with those third parties.

12. Modificações a Esta Política

12.1 This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Os Seus Direitos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your Personal Data is processed.

If you reside in the EEA, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise your rights, send an email to the address below.

13.3 Access Rights You have the right to verify the accuracy of Personal Data being processed about you and, where applicable, to access that data. The Company will provide an electronic copy of the Personal Data currently under processing. A reasonable fee may apply for additional copies. If requested, data will be made available in electronic format. The right of access to Personal Data must not infringe the rights and freedoms of third parties. Where a request would be prejudicial to the rights or freedoms of another person, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification You have the right to request correction of any inaccurate Personal Data held about you. Where Personal Data relevant to you is incomplete, you may also request that it be completed, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, on grounds relating to your specific situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) Personal Data has been processed unlawfully; or (f) Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, for the protection of another individual's rights, or where there is a substantial public interest ground under European Union or Member State law.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to access and review the Personal Data you have provided to the Company. You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not interfere with the rights or freedoms of third parties.

13.8 Right to Object You have the right, at any time, to object to any processing of your personal data that is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests — or that relate to the establishment, exercise, or defence of legal claims — we will cease that processing. With respect to direct marketing, you may object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the relevant supervisory authority. A complaint may be submitted to a supervisory authority established by an EU member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. EU and member state law may limit your rights regarding your Personal Data, as detailed in this section 13.

We will provide the requested information, as set out under section 13 of this agreement, within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you within one month of receiving your request and explain the reasons for the delay.

As permitted under section 13 of the applicable law, information requested under your section 13 rights will be provided free of charge. Where a request is unfounded or excessive — particularly if repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act on the request.

If we have reason to doubt the identity of the person who submitted a request, we may ask them to provide reasonable proof of identity.